Explore our new collection of customized hiking gear, designed for your adventures.

Terms of Service

Terms of Service

Welcome to Trailtis, your destination for custom hiking gear. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our site.

Acceptance of Terms

By creating an account or placing an order on Trailtis, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. We may update these terms from time to time, and your continued use of the site constitutes acceptance of any changes.

Account Responsibilities

To access certain features of our site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Product Descriptions and Availability

We strive to provide accurate product descriptions and availability information. However, we do not warrant that product descriptions or other content on our site is accurate, complete, reliable, current, or error-free. If a product offered by Trailtis is not as described, your sole remedy is to return it in unused condition.

Pricing and Payment

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payment must be made at the time of order through accepted payment methods. By providing your payment information, you represent that you are authorized to use the payment method provided.

Order Acceptance

All orders placed through our site are subject to acceptance by Trailtis. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in the description or price of the product, or any other reason. If your order is canceled after your payment has been processed, we will issue a full refund.

Shipping and Risk of Loss

Shipping costs and delivery times will be specified at the time of order. Title and risk of loss for products purchased from Trailtis pass to you upon delivery to the carrier. We are not responsible for any delays or damages incurred during shipping.

Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Returns Policy for information on how to return items. Returns must be made within the specified time frame and in accordance with our policy to qualify for a refund or exchange.

Intellectual Property

All content, trademarks, and other intellectual property on this site are the property of Trailtis or its licensors. You may not use, reproduce, or distribute any content from our site without our express written permission.

User Content

If you submit any content or feedback to Trailtis, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, publish, and distribute such content. You represent that you own or have the necessary rights to submit the content and that it does not violate any third-party rights.

Disclaimers and Warranties

Trailtis provides the site and its services on an “as is” and “as available” basis. We make no warranties or representations regarding the accuracy, reliability, or availability of the site or any products sold. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

Limitation of Liability

In no event shall Trailtis or its affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or your inability to use the site, even if we have been advised of the possibility of such damages. Our total liability to you for all claims arising from these terms or your use of the site shall not exceed the amount you paid for the products.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the state or federal courts located in Delaware.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new terms on our site. Your continued use of the site after any changes constitute your acceptance of the new terms.

Scroll to Top